Warby Parker customer reviews? How is Warby Parker rated on BBB, Yelp, Glassdoor, or Reddit?

Is Warby Parker legit? How are Warby Parker's customer reviews and ratings? Do people complain about Warby Parker? Is Warby Parker a scam?
Customer service rating: 4.0 - 1 ratings

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Knoji Staff
140
Posted Jul 6, 2018

Yelp

Generally, the feedback on Warby Parker on Yelp has been positive. They've been rated at approximately 4 stars by customers on Yelp. It appears that users on Yelp who have experience with Warby Parker locally are generally happy with Warby Parker's customer service, and so have given them with positive reviews.

You can see Warby Parker's Yelp reviews here.

Better Business Bureau (BBB)

Warby Parker has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Warby Parker to grade them, and they've assigned them a positive score. Most likely, Warby Parker has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.

You can see Warby Parker's BBB rating and scorecard here.

Glassdoor

Warby Parker has positive feedback and reviews on Glassdoor. Out of 205 ratings Warby Parker has received a 4 star rating by employees and former employees. This indicates that Warby Parker has sound employment policies, treats its employees well, and addresses any issues professionally.

You can see Warby Parker's Glassdoor reviews here.

Trustpilot

Consumers on Trustpilot have generally given Warby Parker positive ratings. Consumers have posted 3 ratings on Trustpilot and given them roughly 4 stars. Consumers appear to be generally happy with Warby Parker's service and their Trustpilot reviews tend to reflect that.

You can see Warby Parker's Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Warby Parker.

Generally, the feedback on Warby Parker among Redditors has been positive. Most of the responses to this thread about Warby Parker were from people who had experience with this brand and posted positive feedback.

You can see the full Reddit thread on Warby Parker here.

Learn more at warbyparker.com.

Amazon.com is also offering discounts on select Warby Parker items on their website.

This user rated Warby Parker's customer service: 4.0
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Get Warby Parker
Rated 4.2 - 51 reviews
warbyparker.com

About Warby Parker

Warby Parker is a major eyeglasses company operating the e-commerce site warbyparker.com. Warby Parker sells its products and services in the eyeglasses vertical, offering discounts and promo codes to its customers infrequently. Warby Parker is very well-regarded among shoppers on Knoji, with 51 ratings and an average rating of 4.2 stars. Warby Parker scores very highly compared to other brands in the eyeglasses industry, providing 14 e-commerce features to better serve its customers.

Warby Parker's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Warby Parker offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Warby Parker offers free shipping on all qualifying orders. Get free delivery on your order from Warby Parker, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
Warby Parker offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Warby Parker may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Warby Parker may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
Warby Parker accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Warby Parker may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Warby Parker may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Warby Parker may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that Warby Parker may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Warby Parker may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Warby Parker may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Warby Parker may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Warby Parker may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Warby Parker may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Warby Parker may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Warby Parker may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Warby Parker may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Warby Parker may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Warby Parker offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Warby Parker offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Warby Parker offers gift cards and discounted gift cards during special promotional events. Find gift cards for Warby Parker. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Warby Parker may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Warby Parker may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Warby Parker may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Warby Parker may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Warby Parker may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Warby Parker may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Warby Parker may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Warby Parker offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Warby Parker may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Warby Parker offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features